Effective Date: December 2025
Powered by: FenJet Sports Cards LLC
Website: https://fenjet-sports-cards.shop
Address: 7-11 Saddle River Rd, Fair Lawn, NJ 07410, United States
Phone: +1 (201) 663-1357
📧 Email: Support@fenjet-sports-cards.shop
📧 mohamed.12.business@gmail.com
1. Our Commitment to Quality
At FenJet Sports Cards LLC, we stand behind the authenticity and quality of every product we sell.
We guarantee that all trading cards, boxes, and collectibles purchased from our store are 100% genuine, factory-sealed, and sourced from trusted distributors.
We take great pride in serving collectors with confidence and integrity.
2. Warranty Coverage
All products purchased from FenJet Sports Cards LLC are covered by a limited warranty of one (1) year or more from the date of purchase.
This warranty covers manufacturing defects, packaging issues, or authenticity concerns that may arise under normal use and handling.
The warranty includes:
Defective packaging or factory sealing errors
Misprints or product defects directly from the manufacturer
Delivery of incorrect or damaged items (if reported upon arrival)
3. What Is Not Covered
This warranty does not cover:
Damage caused by misuse, improper handling, or accidents
Cards that have been opened, tampered with, or removed from original packaging
Normal wear and tear of collectible items
Grading-related outcomes (e.g., PSA/BGS grades)
Please note that opened or resealed boxes/packs cannot be returned once the seal is broken.
4. How to Submit a Warranty Claim
If you believe your item is eligible for warranty service, please contact our support team at:
📧 help.fenjet.sports.cards@gmail.com
📞 +1 (201) 663-1357
Include the following details:
Your order number
A description of the issue
Photos of the product and packaging (if applicable)
Our team will review your claim within 2–3 business days and provide the next steps, which may include a replacement, store credit, or refund.
5. Replacement & Refund Process
Approved claims will be processed promptly, and replacements will be shipped at no cost to the customer.
If a replacement is unavailable, a refund or store credit will be issued.
Refunds are typically completed within 3–7 business days once the return is received and inspected.
6. Customer Responsibility
Customers are responsible for ensuring that returned items are securely packaged to prevent damage during shipment.
We recommend using a trackable shipping service for all warranty-related returns.
7. Legal Notice
FenJet Sports Cards LLC reserves the right to verify all claims and to deny warranty service for items that do not meet the stated conditions.
This guaranty policy is governed by the laws of the State of New Jersey, USA.
Thank You for Choosing FenJet Sports Cards LLC
Your satisfaction and trust are our top priorities.
Every card you purchase is backed by our commitment to quality and authenticity — guaranteed.