Effective Date: December 2025
Powered by: FenJet Sports Cards LLC
Website: https://fenjet-sports-cards.shop
Address: 7-11 Saddle River Rd, Fair Lawn, NJ 07410, United States
Phone: +1 (201) 663-1357
📧 Email: Support@fenjet-sports-cards.shop
📧 mohamed.12.business@gmail.com
1. Overview
At FenJet Sports Cards LLC, we want every collector to be fully satisfied with their purchase.
If for any reason you are not, you may request a return or refund under the conditions below.
This policy applies to all products purchased directly from our website.
2. Return Eligibility
We accept returns within 30 days from the date of delivery.
To qualify for a refund, your item must meet the following conditions:
The item must be unused, unopened, and in its original packaging.
The item must be in the same condition as received.
Proof of purchase (order number or receipt) must be provided.
Due to authenticity concerns, opened or tampered trading card packs, boxes, or cases are not eligible for return or refund.
3. Return Process
Contact our support team at📧 Email: Support@fenjet-sports-cards.shop
📧 mohamed.12.business@gmail.com within 30 days of receiving your order.Include your order number, reason for return, and photos (if applicable).
Our team will review your request within 2–3 business days and provide return instructions.
Once your return is received and inspected, we will notify you of the refund approval or rejection.
4. Refunds
Approved refunds will be issued to your original payment method within 3–7 business days after we receive the returned item.
Refunds may take additional time to appear on your bank or credit card statement depending on your financial institution.
Shipping costs are non-refundable, except in cases where the item arrived damaged or incorrect.
5. Exchanges
We only replace items if they are defective, damaged, or incorrect.
If you need to exchange an item, please contact us at📧 Email: Support@fenjet-sports-cards.shop
📧 mohamed.12.business@gmail.com
6. Non-Returnable Items
The following items cannot be returned or refunded:
Opened trading card packs, boxes, or sealed cases
Gift cards or digital products
Clearance or sale items marked “Final Sale”
7. Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging.
We will promptly arrange for a replacement or refund at no additional cost.
8. Late or Missing Refunds
If you haven’t received your refund after 7 business days:
Check your bank account again.
Contact your credit card company or bank, as processing times may vary.
If you’ve done all of this and still have not received your refund, please contact us at 📧 Email: Support@fenjet-sports-cards.shop
📧 mohamed.12.business@gmail.com
9. Contact Information
FenJet Sports Cards LLC
📍 7-11 Saddle River Rd, Fair Lawn, NJ 07410, United States
📞 +1 (201) 663-1357
📧 Email: Support@fenjet-sports-cards.shop
📧 mohamed.12.business@gmail.com
Thank You for Choosing FenJet Sports Cards LLC
Your satisfaction is our top priority.
We appreciate your trust and are committed to delivering authentic, high-quality sports trading cards with confidence and care.